The admission to a hospital is always a bad news, but it is a reality of life – and the situation becomes quite disheartening when our loved ones need to be admitted to a hospital. For someone who is naïve to urban hospital experience – the process can be somewhat unpleasant, especially when they are unfamiliar with the way a hospital runs.

Virinchi Hospitals stands apart in this regard. We don’t believe in the concept of admission counter. Instead, we follow bedside admission – wherein our Guest Relation Executive (GRE) admits a patient with the help of the patient’s attendant, while the patient relaxes on the bed.

There are two possibilities of getting into the hospitals: one is planned, and therefore, is an elective admission, the other one is ad hoc or random and therefore, is an emergency admission.

Elective Admission Booking

Once the doctor requests for an admission, our GRE does financial counselling and initiates the admission booking processes by seeking details like admission date confirmation, time, room confirmation, deposits to be made, and so on.

For patients with insurance, GRE collects the patient’s relevant documents and forwards them for pre-authorization. The Status of the pre-authorization is informed to the patient. In case of PSU’s, we act accordingly (Estimation, credit letters, etc.)

On the day prior to your admission, our GRE gives you a reminder/confirmatory call. On your arrival, the GRE escorts you to your room, and then a Tab is handed over to you using which you can monitor your own health status and your treatment begins right away.

Emergency admission

We only advise you to get admitted in the hospital, when the hospital deems that it is the best way to help you and take care of your illness. Our emergency department is always ready to provide quick, effective and accurate patient care. The hospital provides round-the-clock emergency services, with a facility that is fully equipped and managed by a dedicated team of emergency physicians, nurses, technicians and paramedical staff.

Admissions to rooms from the Emergency Room

Emergency room patients are directed to admission based on doctor’s advice. As the patient’s treatment continues, our GRE helps in generating an MRN and completes the admission process. Next, the patient gets transported from the emergency room to the assigned bed. For patients availing cashless facility, the GRE completes the concerned documentation and admission process. For patients having an insurance facility, all the documents are collected by our GRE and sent to the respective TPA for pre-authorization.